FAQs

Our usual lead time is one to two weeks but if you need us to carry out a project within a shorter timescale we can usually help.
You can see our range of furnishings at our showrooms at Nine Elms in Battersea, Fulham Reach in Hammersmith or Imperial Wharf in Chelsea. To arrange a visit, please call us on +44 (0) 20 7319 9650.
Of course! We source our furnishings from trusted suppliers and manufacturers, many of whom we have worked with for over 10 years. All furnishings meet relevant Fire Safety standards.
We can usually put together a quote for you within 24 hours of your initial enquiry.
We offer a wide range of window dressings including blinds and curtains for an additional cost however they are not included in our packs. Window dressings are produced in-house which ensures the turnaround is very quick and the cost highly competitive. We can also produce quotations for bespoke window dressings.
Our furnishings and accessories are designed as part of a carefully considered package which creates a perfectly coordinated interior and therefore we prefer not to offer individual items as this would compromise the design scheme.
Yes, we have experience in designing schemes for a number of PRS projects. We have a dedicated team looking after PRS requirements and can provide a quick turnaround for multiple units. For further information, please call our Head Office on +44 (0) 20 7319 9650.
Yes, we have excellent capacity and, with highly experienced in-house design and installation teams, we can design and furnish single properties as well as simultaneous, multiple show homes in large developments. In total, we carry out over 600 furnishing projects a year.
Our website is packed with images from our furniture collections and this is a good starting point. We also have examples of many items at our three showrooms. Once we have agreed a design with you, we will send you a comprehensive selection of images to ensure that you are satisfied with the proposed scheme. We can also arrange for you to view one of our recently furnished show apartments in an area convenient to you, once you have decided which range to choose.
Our Diamond package comes with a warranty of two years while our Gold package has a one year warranty. This covers all issues except wear and tear and misuse.
You can visit any one of our showrooms - at either Nine Elms, Fulham Reach or Imperial Wharf, our flagship showroom at the heart of Chelsea Harbour which caters specifically for bespoke interior design projects.
Yes, we design and furnish many show apartments for leading property developers such as Barratt Homes and Berkeley Homes. Many developers ask us to furnish their show home using one of our furnishing packages but we also create bespoke designs to suit a particular property or development. Our senior design team look after premium show apartments, individually selecting designs to bring out the full potential of the property.
Our usual lead time is between one and two weeks although we will always do our best to start a project within just a few days if required.
We offer a wide range of window dressings including blinds and curtains for an additional cost however they are not included in our packs. Window dressings are produced in-house which ensures the turnaround is very quick and the cost highly competitive. We can also produce quotations for bespoke window dressings.
Our Gold package offers great value for investors and is designed for properties typically valued at around £200,000. It is a high quality furnishing solution, with co-ordinated, essential furnishings tailored to complement the rental or sales value of your property. The collection has three different colour schemes – Yellow Gold, Rose Gold and White Gold. It has a one year warranty. Our Diamond package is designed for properties valued at around £600,000 which benefit from a comprehensive, interior designed furnishing scheme with a combination of high end furniture and carefully selected soft furnishings and accessories to achieve a more bespoke, individual look. Our Diamond pack has been tailored to cater for this type of property and helps to achieve maximum rental or sales potential. The collection has three different colour schemes – Chocolate Diamond, Champagne Diamond and White Diamond – helping to ensure a distinctive look for each property.
Furnishings from both our Diamond and Gold packages can be seen at our showroom at Nine Elms in Battersea and we also have a showroom at Fulham Reach. Our Imperial Wharf showroom is for clients wishing to discuss a bespoke furnishing project. If you would like to arrange a visit, please call us on +44 (0) 20 7319 9650. We furnish multiple units each week across London so if you would prefer to visit a recently furnished property, we can arrange this too.
We offer a wide range of window dressings including blinds and curtains for an additional cost however they are not included in our packs. Window dressings are produced in-house which ensures the turnaround is very quick and the cost highly competitive. We can also produce quotations for bespoke window dressings.
We have three colour schemes for each range so there is already plenty of flexibility within these options. Our Gold package comes in Yellow Gold, Rose Gold and White Gold colour choices – and our Diamond package comes in Chocolate Diamond, Champagne Diamond and White Diamond. So you have a good choice and we create a furnishing package around these colour options. The two packages are designed to meet different budgets. Diamond is our premium package and our standard option is the Gold package. You can have input into the colour scheme you choose and a comprehensive design-led package will be created which best meets your needs.
We will assist you throughout the ordering process to ensure that furnishings are fully coordinated and fit perfectly within the living space so changes are not usually necessary. If however, you do not want a particular item, as long as it is unused and in its original condition, it can, after a thorough inspection, be replaced or changed. There might be a restocking fee for removing an unwanted item – for further details please contact Head Office on +44 (0) 20 7319 9650. If you would like to add a piece of furnishing we can arrange this, again please contact Head Office.
Our standard mattress is a medium, orthopaedic, pocket sprung mattress and this is included within all our furnishing packages. If you have a specific requirement other than this, we can provide any other type of mattress on request.
Our lead time is usually between one and two weeks.
Yes, we have three showrooms - at Imperial Wharf in Chelsea, Fulham Reach in Hammersmith and our latest to open which is located at Nine Elms in Battersea. If you would like to arrange a visit, please call us on +44 (0) 20 7319 9650.
Yes, our brochure is available online as a PDF on our website or call the office on +44 (0) 20 7319 9650 to request a printed version to be sent to you.
Yes, if an item is broken or damaged and was originally supplied by us, we can give a quote for a replacement but the request must be from the landlord or letting agent.
We offer a wide range of window dressings including blinds and curtains for an additional cost however they are not included in our packs. Window dressings are produced in-house which ensures the turnaround is very quick and the cost highly competitive. We can also produce quotations for bespoke window dressings.
With 15 years of experience in producing design-led furniture packs we have honed the process of creating effective, comprehensive furnishing solutions that present a property in its best light and so enable landlords to secure high calibre tenants, thereby helping to maximise return on investment. You can choose the core range of furnishings within the pack, and select your preferred colour scheme. After this, simply leave it to our designers to pick the furnishings that best suit the style of the property.
Yes, our Gold pack is our standard range and designed for properties up to a value of around £200,000 – typically let to young professionals. Our Diamond pack is our premium range and suited to high end properties up to £600,000 in value, typically let to senior executives. We also have a range of optional extras that can be mixed and matched to suit different budgets.
We have three colour schemes for each range. Our Gold package comes in yellow gold, rose gold and white gold colour choices – and our Diamond package comes in chocolate diamond, champagne diamond and white diamond. So you have plenty of choice and we create a furnishing package around these colour options. The two packages are designed to meet different budgets. Diamond is our Premium package and our standard is the Gold package. You can have input into the colour scheme you choose and a comprehensive design-led package will be created which best meets your needs so there is plenty of flexibility.
Yes, we will send you a complete set of images after installation.
Our design and ordering process is very thorough so generally you have plenty of opportunity to change items before installation. We will assist you in ensuring that the furnishings chosen are fully coordinated and fit perfectly within the living space so changes are not usually necessary. If however, you or your tenant does not want a particular item, as long as it is unused and in its original condition, it can, after a thorough inspection, be replaced or changed. There might be a restocking fee for removing an unwanted item – for further details please contact Head Office on +44 (0) 20 7319 9650. If you would like to add a piece of furnishing we can arrange this, again please contact Head Office.
Yes, you can arrange to meet a member of our sales team at any of our showrooms where you can also see the furnishing packages. You can call us on +44 (0) 20 7319 9650 to make an appointment.
We can send you images of all hard furnishings we plan to use

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